Swissôtel Al Maqam Makkah

Hotel Location & Accessibility

Swissôtel Al Maqam sits at King Abdul Aziz Endowment, Tower F, Ibrahim Al Khalil Street, Makkah, inside the Clock Towers development.

A major advantage is how you enter and exit:

• Direct access to the Holy Mosque via Ibrahim Al-Khalil Street and the tunnel entrance (B2)
• Another entry route via the Abraj Al Bait complex / mall connection

This setup is ideal for pilgrims who want to reduce walking time and avoid unnecessary outdoor distance, especially during busy prayer windows and peak seasons.

Airport access: The hotel is commonly described as around 75–93 km from King Abdulaziz International Airport (Jeddah), depending on routing and the source.

Star Rating & Classification

Swissôtel Al Maqam is positioned as a luxury, pilgrim-focused 5-star hotel, offering a mix of practical Umrah needs (easy access, prayer-friendly features) and full-service comfort (restaurants, lounges, concierge-style support).

Rooms & Accommodation Options

The hotel has 1,624 rooms and suites, with many offering Kaaba or Haram views—one of the main reasons guests choose Tower F in the Clock Towers.

Room categories commonly include:

• Classic Rooms (city, Haram, partial Kaaba view options)
• Premier Rooms
• Junior Suites
• Residential & Family Suites

You also mentioned that rooms generally accommodate up to 3 adults, which is especially useful for UK Umrah travellers booking twin/triple layouts.

Room Amenities & In-Room Facilities

Expect a typical luxury package built for short and extended pilgrim stays, including:

• Air conditioning
• Free Wi-Fi
• Private bathroom with toiletries and hairdryer
• TV with satellite channels
• In-room safe
• Prayer-friendly setup (varies by room/package)

(These amenities can vary by room type and whether the room is renovated/partially renovated.)

Hotel Facilities & Services

Swissôtel Al Maqam supports a “stay inside the complex” experience:

• Concierge and 24-hour front desk services
• Direct connection to the Abraj Al Bait shopping mall
• Common areas designed for high guest flow (important in peak prayer times)

Dining Options & Food Quality

On-site dining is centred around:

• Al Khairat Restaurant (international and oriental options)
• Masharif Tea Lounge (teas, coffees, pastries; listed opening time daily 1pm–7pm)

Because the hotel is inside Clock Towers, you also have immediate access to food courts and cafés within the complex—handy for quick meals between prayers.

Cleanliness & Hygiene Standards

Across major review platforms, cleanliness is repeatedly described as a strong point, with many guests highlighting well-maintained rooms and public areas (though, like most large Haram hotels, experiences can vary during extreme peak periods).

Safety & Security

As a Clock Towers property, Swissôtel Al Maqam typically operates with:

• Controlled access points
• Security presence in a high-traffic complex environment
• Standard hotel safety systems

Check-In, Check-Out & Key Policies

• Check-in: 16:00 (4:00 pm)
• Check-out: 12:00 (12:00 pm)

Common policy notes shown on large booking platforms include:

• No pets
• Only Muslims are permitted to enter Makkah (city rule)
• Some platforms note proof of marriage may be required for couples, per local regulations and property policy listings

Property License & Registration Details

• Tourism / Property License number: 10007391
• Commercial Registration number: 4031097087

(Useful for trust, compliance, and UK booking confidence.)

Guest Experience & Comfort

Guests commonly choose Swissôtel Al Maqam for:

• Direct Haram access routes
• Kaaba/Haram-view room options
• Efficient movement within the complex (though the Clock Towers layout can feel confusing at first, especially with elevator banks and tower navigation)

Tip for pilgrims: if you’re booking for elderly family members, try to select the most convenient access route (B2 tunnel/Ibrahim Al Khalil entry) and confirm the best tower/elevator instructions at check-in.

Nearby Attractions & Landmarks

Being inside Abraj Al Bait means you’re surrounded by essentials:

• Masjid Al-Haram & the Kaaba (immediate vicinity)
• Clock Towers mall and retail outlets
• Easy access to Haram gates and central Makkah services

Price Range & Value for Money

You shared from £89/night, which is strong value for a 5-star Haram-adjacent property. In reality, prices move sharply depending on:

• Umrah peak weeks
• Ramadan
• Hajj restrictions and travel rules
• UK school holidays

If your goal is the best value, booking early and being flexible on view type (city view vs Kaaba view) usually makes the biggest difference.

Pros & Cons

Pros

• Direct access routes to Masjid Al-Haram (high convenience for pilgrims)
• Large inventory of rooms/suites with view options (1,624 keys)
• Connected to Clock Towers mall for shopping and food
• Strong reputation for cleanliness and overall comfort

Cons

• Clock Towers navigation (lifts/towers) can be confusing for first-time visitors
• Peak prayer times can create congestion in common areas (typical for all Haram-front complexes)

Final Words

Swissôtel Al Maqam Makkah is a top-tier choice for UK Umrah travellers who want reliable 5-star comfort with direct Haram access, plus the convenience of staying inside the Abraj Al Bait complex. It works especially well for families and groups who value easy movement, dining options nearby, and the chance to book a meaningful Kaaba-view stay.